Privacy Policy

1. About This Policy

Sawasdee Law ("we", "our", "us") is a legal practice registered in Thailand with offices at 89 Phra Sumen Road, Chana Songkhram, Phra Nakhon, Bangkok 10200. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have regarding your information.

We are committed to handling personal information with the same discretion and care that we bring to every matter we advise on. Family legal work involves sensitive information, and we treat it accordingly.

This policy applies to all personal data collected through our website at sawasde.club, through our contact forms, through telephone or email enquiries, and through our ongoing client relationships.

2. Data Controller

The data controller responsible for your personal data is:

• Sawasdee Law
• 89 Phra Sumen Road, Chana Songkhram, Phra Nakhon, Bangkok 10200, Thailand
• Telephone: +66 2 528 6473
• Email: [email protected]

3. What Personal Data We Collect

3.1 Information You Provide Directly

• Your name and contact details (email address, telephone number, postal address)
• The nature of your enquiry or legal matter, as described in your own words
• Any supporting documents or information you choose to share with us
• Correspondence between us via email, telephone, or written form

3.2 Information Collected Automatically

• Technical information about your device and browser (IP address, browser type, operating system)
• Pages visited on our website, time and duration of visits, and referring pages
• Cookie data, as described in our Cookie Policy
• Analytics data collected via Google Analytics 4, where you have consented

3.3 Special Category Data

The nature of family legal work means that, in the course of advising you, we may come to hold information that falls within the PDPA's definition of sensitive personal data — including health information, information about family relationships, or financial details. We collect this only when it is necessary for your legal matter and always with your explicit consent.

4. How We Use Your Personal Data

We use your personal data for the following purposes, each with the lawful basis noted:

• To respond to your enquiry — on the basis of our legitimate interest in evaluating whether we can assist you
• To provide legal services to you — on the basis of performing a contract (or taking steps at your request prior to entering a contract)
• To comply with our professional and legal obligations — including record-keeping requirements under Thai law and the Lawyers Act
• To communicate with you about your matter — updates, appointments, and correspondence relating to your engagement
• To improve our website — using aggregated, anonymised analytics data with your consent
• To send you relevant information — only where you have consented and only about matters related to the services you enquired about

We do not use your data for automated decision-making or profiling.

5. Sharing Your Personal Data

We do not sell your personal data. We share it only in the following limited circumstances:

• With professional advisors and counterparties — where necessary to conduct your legal matter (for example, mediators, notaries, or opposing counsel, with your knowledge)
• With the courts and regulatory authorities — where required by law, regulation, or court order
• With our technology service providers — including website hosting, email services, and analytics platforms, each bound by appropriate data processing agreements
• With other lawyers or law firms — where we refer a matter that falls outside our practice areas, and only with your prior consent

All third parties we work with are required to handle your data in accordance with applicable Thai law and, where relevant, equivalent international standards.

6. International Data Transfers

Some of our service providers are based outside Thailand. Where personal data is transferred outside Thailand, we take steps to ensure that appropriate safeguards are in place, consistent with the PDPA's requirements for cross-border transfers. This may include standard contractual clauses or transfers to countries with adequate data protection laws.

7. Data Retention

We retain personal data for as long as is necessary for the purposes for which it was collected, and in accordance with our professional obligations. Our standard retention periods are:

• Enquiries that did not result in an engagement: up to 12 months from the date of your last contact with us
• Active client files: for the duration of the engagement plus 10 years, in accordance with professional conduct rules and potential limitation periods under Thai law
• Website analytics data: up to 26 months in aggregated form
• Financial records: 5 years from the end of the relevant financial year, as required by Thai accounting law

When your data is no longer required, we delete it securely or anonymise it so that it can no longer be associated with you.

8. Your Rights Under the PDPA

Under Thailand's Personal Data Protection Act B.E. 2562, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct any inaccurate or incomplete data.
• Right to erasure: In certain circumstances, you may ask us to delete your personal data.
• Right to restriction: You may ask us to restrict the processing of your data in certain circumstances.
• Right to data portability: Where processing is based on consent and carried out by automated means, you may request your data in a structured, commonly used format.
• Right to object: You may object to processing based on our legitimate interests.
• Right to withdraw consent: Where we process your data based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at [email protected] or in writing to our office address. We will respond within 30 days. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Please refer to our Cookie Policy for full details of the cookies we use, their purpose, and how to manage your preferences.

10. Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include encrypted communications (TLS/HTTPS), access controls on our systems, and regular review of our security practices.

While we take these measures seriously, no method of transmission over the internet is completely secure, and we encourage you not to share highly sensitive information in initial website enquiries. We will always make secure channels available to you once we have made contact.

11. Children's Privacy

Our services are directed at adults. We do not knowingly collect personal data directly from children. Where children's information is relevant to a legal matter — for example in custody proceedings — such information is provided by the adult client and handled with particular care and discretion.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our practices, or our services. When we do so, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or about how we handle your personal data, please contact us:

• Email: [email protected]
• Post: Sawasdee Law, 89 Phra Sumen Road, Chana Songkhram, Phra Nakhon, Bangkok 10200
• Telephone: +66 2 528 6473 (Mon–Fri, 9:00–18:00)

We are glad to answer any questions about how we protect your information. Family legal matters are private, and we treat the information you share with us with corresponding care.